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Case file

Prepaid & gift cards

Complaint 1757939 Capital One

Money back
Product
Prepaid card · General purpose card
From
Virginia 20151
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Jan 26, 2016Complaint received
  2. Feb 2, 2016Sent to Capital One (7 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Capital One complaints about overdraft, savings or rewards features

ReceivedAboutIssueStateAnswerOn time
Nov 14, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresPAExplainedYes
Oct 21, 2015Prepaid & gift cardsOverdraft, savings or rewards featuresCAExplainedYes
Jul 21, 2014Prepaid & gift cardsOverdraft, savings or rewards featuresNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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