Case file
Mortgages
Complaint 17780429 Webster Bank
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Payment process
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Dec 5, 2025Complaint received
- Dec 5, 2025Sent to Webster Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Webster Bank complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 1, 2026 | Mortgages | Trouble during payment processFees charged | NY | Explained | Yes |
| Dec 19, 2025 | Mortgages | Trouble during payment processPayment process | VT | Money back | Yes |
| Dec 14, 2025 | Mortgages | Trouble during payment processLien release | MA | Explained | Yes |
| Nov 8, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CT | Explained | Yes |
| Apr 25, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | MA | Explained | Yes |
| Feb 5, 2025 | Mortgages | Trouble during payment processPayment process | NY | Explained | Yes |
| Jan 22, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | CT | Explained | Yes |
| Dec 10, 2024 | Mortgages | Trouble during payment processPayment process | CT | Explained | Yes |
| Oct 31, 2024 | Mortgages | Trouble during payment processPayment process | CT | Explained | Yes |
| Oct 3, 2024 | Mortgages | Trouble during payment processPaying off the loan | NY | Explained | Yes |
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