Case file
Student loans
Complaint 17839775 MOHELA
Explained- Product
- Student loan · Private student loan
- Detail
- Issues with fees connected to the loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Dec 8, 2025Complaint received
- Dec 17, 2025Sent to MOHELA (9 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More MOHELA complaints about issue where my lender is my school
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 3, 2026 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | CA | No timely reply | No |
| Jun 12, 2026 | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | FL | Explained | Yes |
| May 25, 2026 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | LA | Explained | Yes |
| Mar 18, 2026 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | FL | Explained | Yes |
| Dec 29, 2025 | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | NC | Explained | Yes |
| Dec 24, 2025 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | CA | Explained | Yes |
| Oct 17, 2025 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | CA | Explained | Yes |
| Oct 14, 2025 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | MI | Explained | Yes |
| Oct 7, 2025 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | FL | Explained | Yes |
| Sep 15, 2025 | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | TN | No timely reply | No |
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