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Complaint log

MOHELA complaint log

The newest complaints about MOHELA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 11, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanFLExplainedYes
Nov 10, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMIExplainedYes
Nov 10, 2026Student loansDealing with your lender or servicerReceived bad information about your loanDCExplainedYes
Nov 9, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNHExplainedYes
Nov 9, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsNCIn progressYes
Nov 9, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMNIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledWAIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMNIn progressYes
Nov 8, 2026Student loansStruggling to repay your loanProblem with your payment planILIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNYIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledPAIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMDIn progressYes
Nov 8, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAIn progressYes
Nov 8, 2026Student loansStruggling to repay your loanProblem with your payment planWAIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledGAIn progressYes
Nov 7, 2026Student loansStruggling to repay your loanProblem with your payment planVAIn progressYes
Nov 7, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAIn progressYes
Nov 7, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLIn progressYes
Nov 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNMIn progressYes
Nov 7, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeMAIn progressYes
Nov 7, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMDIn progressYes
Nov 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMOIn progressYes
Nov 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAIn progressYes
Nov 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAIn progressYes
Nov 7, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsTXIn progressYes
Nov 7, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNMIn progressYes
Nov 7, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysGAIn progressYes
Nov 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledDCIn progressYes
Nov 6, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNCIn progressYes
Nov 6, 2026Student loansStruggling to repay your loanProblem with your payment planPAIn progressYes
Nov 6, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCIn progressYes
Nov 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAIn progressYes
Nov 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAIn progressYes
Nov 6, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYIn progressYes
Nov 6, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeNJIn progressYes
Nov 6, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsNJExplainedYes
Nov 6, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeMOIn progressYes
Nov 6, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNJIn progressYes
Nov 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAIn progressYes
Nov 6, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNVIn progressYes
Nov 6, 2026Student loansIncorrect information on your reportAccount information incorrectVAIn progressYes
Nov 6, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLIn progressYes
Nov 6, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAIn progressYes
Nov 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVAIn progressYes
Nov 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAIn progressYes
Nov 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVAIn progressYes
Nov 6, 2026Student loansDealing with your lender or servicerReceived bad information about your loanOHIn progressYes
Nov 6, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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