Case file
Mortgages
Complaint 17920163 EverBank
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Payment process
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Dec 10, 2025Complaint received
- Dec 10, 2025Sent to EverBank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More EverBank complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 13, 2026 | Mortgages | Trouble during payment processLien release | AZ | Explained | Yes |
| Aug 8, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NE | Explained | Yes |
| May 9, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Apr 28, 2026 | Mortgages | Trouble during payment processPaying off the loan | LA | Explained | Yes |
| Apr 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | PA | Explained | Yes |
| Apr 3, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | CA | Explained | Yes |
| Mar 28, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | CA | Explained | Yes |
| Feb 27, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MS | Explained | Yes |
| Jul 29, 2025 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Dec 30, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
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