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Case file

Mortgages

Complaint 29881020 EverBank

Explained
Company
EverBank
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Lien release
From
Arizona 85745
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 13, 2026Complaint received
  2. Oct 13, 2026Sent to EverBank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More EverBank complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Aug 8, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNEExplainedYes
May 9, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Apr 28, 2026MortgagesTrouble during payment processPaying off the loanLAExplainedYes
Apr 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
Apr 3, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Mar 28, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Feb 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMSExplainedYes
Dec 10, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Jul 29, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Dec 30, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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