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Case file

Credit cards

Complaint 17937330 Current

Explained
Company
Current
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
New York 117XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 30, 2025Complaint received
  2. Nov 30, 2025Sent to Current
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Current complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueSCIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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