Complaint 17964193 Mercury Financial Intermediate

Explained

Company: Mercury Financial Intermediate
Product: Credit card · General-purpose credit card or charge card
Issue: Closing your account
Detail: Can't close your account
From: Texas 77351
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days

Oct 10, 2025Complaint received
Dec 2, 2025Sent to Mercury Financial Intermediate (53 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mercury Financial Intermediate complaints about closing your account

Received	About	Issue	State	Answer	On time
Sep 22, 2026	Credit cards	Closing your accountCan't close your account	PA	In progress	Yes
Jul 9, 2026	Credit cards	Closing your accountCan't close your account	AZ	Explained	Yes
May 15, 2026	Credit cards	Closing your accountCompany closed your account	CA	Money back	Yes
Dec 21, 2024	Credit cards	Closing your accountCompany closed your account	OH	Explained	Yes
Dec 20, 2024	Credit cards	Closing your accountCan't close your account	PA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works