Case file
Prepaid & gift cards
Complaint 17998235 Google Compare Credit Cards
Explained- Product
- Prepaid card · Gift card
- Detail
- Trouble using the card to spend money in a store or online
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 12, 2025Complaint received
- Dec 12, 2025Sent to Google Compare Credit Cards
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Google Compare Credit Cards complaints about trouble using the card
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 12, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | MD | Explained | Yes |
| Nov 12, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | CT | Explained | Yes |
| Nov 6, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | CA | Explained | Yes |
| Nov 4, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | CA | Explained | Yes |
| Nov 3, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | LA | Explained | Yes |
| Oct 27, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | MI | Explained | Yes |
| Oct 26, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | NY | Explained | Yes |
| Oct 16, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | CT | Explained | Yes |
| Sep 3, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | TX | Explained | Yes |
| Aug 16, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to pay a bill | ND | Explained | Yes |
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