Payment company · complaint record
Google Compare Credit Cards complaints
Filed under Google Compare Credit Cards Inc.
Consumers have filed 1,374 complaints about Google Compare Credit Cards since 2013, 238 of them in the last 12 months (-2% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical payment company. The most common problem is unauthorized transactions or other transaction problem. It is the 9th most complained-about of 72 payment apps & money transfer services this year.
Average response record. How it works
- Complaints on record
- 1,374
- Last 12 months
- 238
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 20
- Rank
- #9 of 72
Since October 2013
-2% vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Nov 13, 2026
Most complained-about payment apps & money transfer services
Google Compare Credit Cards complaints by month
The busiest month was December 2024 (29 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Google Compare Credit Cards answered last 12 months
- Closed with explanation238100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend10/15-2% vs last year
What Google Compare Credit Cards complaints are about
Top Google Compare Credit Cards problems last 12 months
Where Google Compare Credit Cards complaints come from
Most complaints: California (199), Texas (96), Florida (91), New York (75), Georgia (55).
Google Compare Credit Cards compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | RemitlyMoney transfers & apps | 43 | 331 | D |
| 2 | Meta PaymentsMoney transfers & apps | 52 | 327 | C |
| 3 | TClubMoney transfers & apps | 10 | 310 | F |
| 4 | MoneyGramMoney transfers & apps | 84 | 270 | A |
| 5 | Google Compare Credit CardsMoney transfers & apps | 55 | 238 | C |
| 6 | Skrill USAMoney transfers & apps | 38 | 195 | D |
| 7 | DailyPayMoney transfers & apps | 27 | 127 | F |
| 8 | TapTap SendMoney transfers & apps | 68 | 100 | B |
Compare side by side: Google Compare Credit Cards vs Remitly · Google Compare Credit Cards vs Meta Payments · Google Compare Credit Cards vs TClub · Google Compare Credit Cards vs MoneyGram
What people say about Google Compare Credit Cards
All experiencesNo experiences with Google Compare Credit Cards yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Google Compare Credit Cards complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 13, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | Explained |
| Nov 12, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Nov 12, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Nov 10, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Nov 10, 2026 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | Explained |
| Nov 9, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Nov 8, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | Explained |
| Nov 6, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Nov 6, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Nov 4, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Nov 4, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Nov 3, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
Questions about Google Compare Credit Cards
How many complaints does Google Compare Credit Cards have?
Google Compare Credit Cards has 1,374 complaints on record since October 2013, including 238 in the last 12 months and 20 in the last 30 days. That makes it number 303 of every company by complaints this year.
Does Google Compare Credit Cards respond to complaints?
Yes. Google Compare Credit Cards answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 55/100 (grade C).
What do people complain about most with Google Compare Credit Cards?
The most common problems are unauthorized transactions or other transaction problem (201), problem with a purchase shown on your statement (115), trouble using the card (120).
Is Google Compare Credit Cards legit?
Google Compare Credit Cards is a real company with a public complaint record: consumers have complained about it 1,374 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Google Compare Credit Cards legit? for the signals, red flags and how to protect yourself.
Are complaints about Google Compare Credit Cards going up or down?
Roughly level. There were 238 complaints in the last 12 months against 242 in the 12 before (-2%). See every month.
How do I file a complaint against Google Compare Credit Cards?
Complain to Google Compare Credit Cards in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Google Compare Credit Cards complaints come from?
Most come from California (199), Texas (96), Florida (91). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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