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Credit reporting

Complaint 18061618 Sterling Infosystems

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Problem getting your free annual credit report
From
California 90028
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 16, 2025Complaint received
  2. Dec 16, 2025Sent to Sterling Infosystems
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sterling Infosystems complaints about unable to get your credit report or credit score

ReceivedAboutIssueStateAnswerOn time
Apr 29, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreORExplainedYes
Aug 29, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNYExplainedYes
May 18, 2019Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMDExplainedYes
May 12, 2017Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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