Credit bureau · complaint record
Sterling Infosystems complaints
Filed under Sterling Infosystems Inc.
Consumers have filed 566 complaints about Sterling Infosystems since 2013, 34 of them in the last 12 months (-56% on the year before). It answered 97.1% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report.
Weak response record. How it works
- Complaints on record
- 566
- Last 12 months
- 34
- Answered on time
- 97.1%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #115 of 566
Since March 2013
-56% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 6, 2026
Most complained-about credit bureaus & report companies
Sterling Infosystems complaints by month
The busiest month was May 2019 (12 complaints). Complaints in the last 12 months are down 56% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sterling Infosystems answered last 12 months
- Closed with explanation34100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time32/4597.1% on time
- Relief for customers0/400% closed with relief
- Complaint trend15/15-56% vs last year
What Sterling Infosystems complaints are about
Top Sterling Infosystems problems
Inside "Incorrect information on your report"
- Public record information inaccurate 183
- Information belongs to someone else 79
- Information is incorrect 36
- Old information reappears or never goes away 35
- Personal information incorrect 34
- Account information incorrect 1
Where Sterling Infosystems complaints come from
Most complaints: California (67), Florida (54), Texas (53), Georgia (42), Illinois (21).
Sterling Infosystems compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Kubota North AmericaCredit reporting | 52 | 36 | C |
| 2 | Fidelity CapitalCredit reporting | 10 | 36 | F |
| 3 | MillimanCredit reporting | 60 | 35 | C |
| 4 | DreamSpringCredit reporting | 60 | 34 | C |
| 5 | ZuntaFiCredit reporting | 58 | 34 | C |
| 6 | Sterling InfosystemsCredit reporting | 47 | 34 | D |
| 7 | William D. Meeker EnterprisesCredit reporting | 60 | 33 | C |
| 8 | Auto TrakkCredit reporting | 53 | 33 | C |
Compare side by side: Sterling Infosystems vs Kubota North America · Sterling Infosystems vs Fidelity Capital · Sterling Infosystems vs Milliman · Sterling Infosystems vs DreamSpring
What people say about Sterling Infosystems
All experiencesNo experiences with Sterling Infosystems yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sterling Infosystems complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 6, 2026 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | Explained |
| Oct 2, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Oct 1, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Aug 18, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Aug 11, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jun 28, 2026 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | Explained |
| Jun 18, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Jun 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 9, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jun 8, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 8, 2026 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | Explained |
| Jun 1, 2026 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | Explained |
Questions about Sterling Infosystems
How many complaints does Sterling Infosystems have?
Sterling Infosystems has 566 complaints on record since March 2013, including 34 in the last 12 months and 1 in the last 30 days. That makes it number 835 of every company by complaints this year.
Does Sterling Infosystems respond to complaints?
Yes. Sterling Infosystems answered 97.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 47/100 (grade D).
What do people complain about most with Sterling Infosystems?
The most common problems are incorrect information on your report (369), problem with a company's investigation into an existing issue (70), improper use of your report (46).
Is Sterling Infosystems legit?
Sterling Infosystems is a real company with a public complaint record: consumers have complained about it 566 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sterling Infosystems legit? for the signals, red flags and how to protect yourself.
Are complaints about Sterling Infosystems going up or down?
Down. There were 34 complaints in the last 12 months against 77 in the 12 before (-56%). See every month.
How do I file a complaint against Sterling Infosystems?
Complain to Sterling Infosystems in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sterling Infosystems complaints come from?
Most come from California (67), Florida (54), Texas (53). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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