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Credit reporting

Unable to get your credit report or credit score

Consumers have filed 68,778 complaints about this, 19,096 in the last 12 months (+33%), against 486 companies. The most complained-about is Equifax. Companies closed 16% of these with relief.

Companies with the most

Last 12 months.

In more detail

  • Other problem getting your report or credit score54,34779%
  • Problem getting your free annual credit report14,43121%

By month

By state

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Per 100,000 people, last 12 monthsFewerMore

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Nov 14, 2026TransUnionCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreAZIn progressYes
Nov 14, 2026TransUnionCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLIn progressYes
Nov 14, 2026TransUnionCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXIn progressYes
Nov 14, 2026TransUnionCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXIn progressYes
Nov 14, 2026TransUnionCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreWIIn progressYes
Nov 14, 2026TransUnionCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLIn progressYes
Nov 14, 2026ExperianCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLIn progressYes
Nov 14, 2026ExperianCredit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportDCIn progressYes
Nov 14, 2026ExperianCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreALIn progressYes
Nov 14, 2026ExperianCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMSIn progressYes
Nov 13, 2026ExperianCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scorePRIn progressYes
Nov 13, 2026ExperianCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scorePRIn progressYes
Nov 13, 2026ExperianCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNYIn progressYes
Nov 13, 2026ExperianCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreWIIn progressYes
Nov 13, 2026ExperianCredit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scorePRIn progressYes

Your rights with credit bureaus & report companies

Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.

Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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