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Auto loans & leases

Complaint 18080085 Randolph-Brooks Federal Credit Union

Explained
Product
Vehicle loan or lease · Loan
Detail
Problem related to refinancing
From
Texas 78641
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 16, 2025Complaint received
  2. Dec 16, 2025Sent to Randolph-Brooks Federal Credit Union
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Randolph-Brooks Federal Credit Union complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingTXIn progressYes
Aug 14, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingNVIn progressYes
Apr 28, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingAZExplainedYes
Jun 15, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXExplainedYes
Jun 15, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXExplainedYes
May 9, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXExplainedYes
Mar 10, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXExplainedYes
Jan 25, 2023Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanTXExplainedYes
Nov 17, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXExplainedYes
Dec 22, 2021Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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