Case file
Student loans
Complaint 18087398 ConServe
Fixed- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Dec 16, 2025Complaint received
- Dec 16, 2025Sent to ConServe
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More ConServe complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 13, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | DC | Explained | Yes |
| Jan 8, 2026 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | CT | Explained | Yes |
| Mar 6, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | IL | Explained | Yes |
| Oct 29, 2024 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | CA | Explained | Yes |
| Feb 3, 2024 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | FL | Explained | Yes |
| Mar 14, 2023 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | WA | Explained | Yes |
| Apr 25, 2021 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | NY | Explained | Yes |
| Mar 22, 2020 | Student loans | Dealing with your lender or servicerProblem with customer service | NY | Explained | Yes |
| Mar 19, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NY | Explained | Yes |
| Oct 15, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
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