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Money transfers & apps

Complaint 18089013 Netspend

Explained
Company
Netspend
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Illinois 622XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 16, 2025Complaint received
  2. Dec 16, 2025Sent to Netspend
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Oct 5, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
May 7, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Mar 27, 2026Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Jan 31, 2026Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Dec 30, 2025Money transfers & appsUnauthorized transactions or other transaction problemLAExplainedYes
Dec 22, 2025Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Dec 8, 2025Money transfers & appsUnauthorized transactions or other transaction problemILExplainedYes
Nov 29, 2025Money transfers & appsUnauthorized transactions or other transaction problemMDExplainedYes
Oct 23, 2025Money transfers & appsUnauthorized transactions or other transaction problemILExplainedYes
Sep 18, 2025Money transfers & appsUnauthorized transactions or other transaction problemARExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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