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Case file

Payday & personal loans

Complaint 18126990 JPMorgan Chase

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Personal line of credit
From
Illinois 60653
Filed by
Phone · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 17, 2025Complaint received
  2. Dec 17, 2025Sent to JPMorgan Chase
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Jun 30, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jun 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
May 16, 2026Payday & personal loansProblem with the payoff process at the end of the loanWAExplainedYes
Mar 26, 2026Payday & personal loansProblem with the payoff process at the end of the loanILExplainedYes
Feb 3, 2026Payday & personal loansProblem with the payoff process at the end of the loanNVExplainedYes
Dec 8, 2025Payday & personal loansProblem with the payoff process at the end of the loanCOFixedYes
Oct 13, 2025Payday & personal loansProblem with the payoff process at the end of the loanCTFixedYes
Oct 6, 2025Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes
Aug 19, 2025Payday & personal loansProblem with the payoff process at the end of the loanTNExplainedYes
Jun 27, 2025Payday & personal loansProblem with the payoff process at the end of the loanILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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