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Case file

Bank accounts

Complaint 18277006 True Finance

Money back
Product
Checking or savings account · Checking account
Detail
Didn't receive terms that were advertised
From
California 91367
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Dec 24, 2025Complaint received
  2. Apr 28, 2026Sent to True Finance (125 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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