Lender · complaint record
True Finance complaints
Consumers have filed 10 complaints about True Finance since 2025, 9 of them in the last 12 months. It answered 88.9% on time and closed 22% with relief for the customer. The most common problem is issues with repayment.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 9
- Answered on time
- 88.9%
- Closed with relief
- 22%
- Last 30 days
- 1
- Rank
- #99 of 272
Since October 2025
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 22, 2026
Most complained-about personal & payday lenders
True Finance complaints by month
The busiest month was August 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How True Finance answered all time
- Closed with monetary relief220%
- Closed with explanation880%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What True Finance complaints are about
Top True Finance problems
Where True Finance complaints come from
Most complaints: California (2), Florida (2), Georgia (1), Kentucky (1), Minnesota (1).
True Finance compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | True FinancePayday & personal loans | - | 9 | - |
Compare side by side: True Finance vs SoLo Funds · True Finance vs AAA Auto Title Loans · True Finance vs Powerpay · True Finance vs AmeriCash
What people say about True Finance
All experiencesNo experiences with True Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest True Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 22, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 8, 2026 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Sep 11, 2026 | Payday & personal loans | Issues with repayment | Explained |
| Aug 20, 2026 | Payday & personal loans | Issues with repayment | Explained |
| Aug 10, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Jul 25, 2026 | Payday & personal loans | Can't stop withdrawals from your bank account | Explained |
| Jun 11, 2026 | Payday & personal loans | Confusing or misleading advertising or marketing | Money back |
| Mar 12, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Dec 24, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| Oct 4, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Questions about True Finance
How many complaints does True Finance have?
True Finance has 10 complaints on record since October 2025, including 9 in the last 12 months and 1 in the last 30 days. That makes it number 1,516 of every company by complaints this year.
Does True Finance respond to complaints?
Yes. True Finance answered 88.9% of its complaints on time (within 15 days) and closed 22% with relief - money back or a fix; 22.2% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with True Finance?
The most common problems are issues with repayment (2), problem with the payoff process at the end of the loan (1), confusing or misleading advertising or marketing (1).
Is True Finance legit?
True Finance is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is True Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against True Finance?
Complain to True Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most True Finance complaints come from?
Most come from California (2), Florida (2), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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