Case file
Student loans
Complaint 1830329 Progressive Financial Services
Explained- Product
- Student loan · Federal student loan servicing
- Issue
- Can't repay my loan
- Detail
- Can't decrease my monthly payments
- From
- Texas 77494
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Mar 14, 2016Complaint received
- Mar 16, 2016Sent to Progressive Financial Services (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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