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Credit reporting

Complaint 18336983 Perpay

Explained
Company
Perpay
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Difficulty submitting a dispute or getting information about a dispute over the phone
From
Alabama 360XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 29, 2025Complaint received
  2. Jan 7, 2026Sent to Perpay (9 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Perpay complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Sep 14, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Sep 6, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Aug 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Aug 3, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysNYExplainedYes
Jul 29, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneNCExplainedYes
Jun 25, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysINExplainedYes
Jun 24, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
May 22, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
May 18, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
May 8, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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