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Complaint log

Perpay complaint log

The newest complaints about Perpay, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Sep 24, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Sep 19, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Sep 18, 2026Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
Sep 18, 2026Credit cardsIncorrect information on your reportAccount information incorrectCOExplainedYes
Sep 18, 2026Credit reportingIncorrect information on your reportAccount status incorrectMTExplainedYes
Sep 17, 2026Credit reportingImproper use of your reportReporting company used your report improperlyIAExplainedYes
Sep 16, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Sep 15, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Sep 15, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountMIExplainedYes
Sep 15, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardKYExplainedYes
Sep 14, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Sep 13, 2026Credit cardsGetting a credit cardProblem getting a working replacement cardARExplainedYes
Sep 11, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Sep 9, 2026Credit cardsGetting a credit cardDelay in processing applicationNVExplainedYes
Sep 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Sep 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Sep 7, 2026Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsNYExplainedYes
Sep 6, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Sep 2, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJExplainedYes
Sep 2, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Aug 31, 2026Payday & personal loansProblem when making paymentsOHExplainedYes
Aug 30, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeFLExplainedYes
Aug 27, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftDEExplainedYes
Aug 25, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Aug 24, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeMIExplainedYes
Aug 23, 2026Credit reportingIncorrect information on your reportAccount information incorrectOHExplainedYes
Aug 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Aug 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Aug 17, 2026Payday & personal loansCredit monitoring or identity theft protection servicesBilling dispute for servicesALExplainedYes
Aug 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Aug 14, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Aug 9, 2026Credit cardsOther features, terms, or problemsOther problemNYExplainedYes
Aug 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Aug 5, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Aug 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Aug 3, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysNYExplainedYes
Jul 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 29, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneNCExplainedYes
Jul 29, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Jul 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 23, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportILExplainedYes
Jul 23, 2026Credit cardsClosing your accountCan't close your accountDEExplainedYes
Jul 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Jul 20, 2026Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
Jul 18, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jul 17, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedNYExplainedYes
Jul 15, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletILExplainedYes
Jul 10, 2026Credit cardsProblem with fraud alerts or security freezesNYExplainedYes
Jul 7, 2026Money transfers & appsUnexpected or other feesINExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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