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Money transfers & apps

Complaint 18374462 Securus J

Explained
Company
Securus J
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Minnesota 557XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 30, 2025Complaint received
  2. Dec 30, 2025Sent to Securus J
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Sep 30, 2026Money transfers & appsUnauthorized transactions or other transaction problemOKExplainedYes
Apr 1, 2024Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Jul 20, 2023Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Jul 5, 2023Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Jun 13, 2023Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Nov 7, 2022Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Jul 16, 2022Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Apr 4, 2022Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Jan 16, 2022Money transfers & appsUnauthorized transactions or other transaction problemNCExplainedYes
Mar 4, 2020Money transfers & appsUnauthorized transactions or other transaction problemOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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