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Case file

Student loans

Complaint 1841860 Financial Assistance

Explained
Product
Student loan · Federal student loan servicing
Detail
Don't agree with fees charged
From
Washington 98404
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 21, 2016Complaint received
  2. Mar 23, 2016Sent to Financial Assistance (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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