Debt collector · complaint record
Financial Assistance complaints
Filed under Financial Assistance Inc
Consumers have filed 308 complaints about Financial Assistance since 2013, 44 of them in the last 12 months (-28% on the year before). It answered 86.4% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is took or threatened to take negative or legal action.
Poor response record. How it works
- Complaints on record
- 308
- Last 12 months
- 44
- Answered on time
- 86.4%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #338 of 1,963
Since December 2013
-28% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 12, 2026
Most complained-about debt collectors
Financial Assistance complaints by month
The busiest month was May 2024 (12 complaints). Complaints in the last 12 months are down 28% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Financial Assistance answered last 12 months
- Closed with explanation44100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4586.4% on time
- Relief for customers0/400% closed with relief
- Complaint trend15/15-28% vs last year
What Financial Assistance complaints are about
Top Financial Assistance problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 47
- Debt was result of identity theft 39
- Debt was paid 6
- Debt was already discharged in bankruptcy and is no longer owed 2
Where Financial Assistance complaints come from
Most complaints: Washington (71), Nevada (46), Texas (22), California (21), Arizona (16).
Financial Assistance compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Hollis Cobb AssociatesDebt collection | 84 | 45 | A |
| 2 | Eastern RevenueDebt collection | 60 | 45 | C |
| 3 | D&A ServicesDebt collection | 58 | 45 | C |
| 4 | Express CollectionsDebt collection | 59 | 44 | C |
| 5 | Grant Mercantile AgencyDebt collection | 49 | 44 | D |
| 6 | Nelson and KennardDebt collection | 35 | 44 | D |
| 7 | AlchroDebt collection | 11 | 44 | F |
| 8 | Financial AssistanceDebt collection | 15 | 44 | F |
Compare side by side: Financial Assistance vs Hollis Cobb Associates · Financial Assistance vs Eastern Revenue · Financial Assistance vs D&A Services · Financial Assistance vs Express Collections
What people say about Financial Assistance
All experiencesNo experiences with Financial Assistance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Financial Assistance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 12, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 22, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Oct 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 2, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 26, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 14, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Questions about Financial Assistance
How many complaints does Financial Assistance have?
Financial Assistance has 308 complaints on record since December 2013, including 44 in the last 12 months and 2 in the last 30 days. That makes it number 713 of every company by complaints this year.
Does Financial Assistance respond to complaints?
Yes. Financial Assistance answered 86.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 15/100 (grade F).
What do people complain about most with Financial Assistance?
The most common problems are took or threatened to take negative or legal action (43), attempts to collect debt not owed (94), written notification about debt (34).
Is Financial Assistance legit?
Financial Assistance is a real company with a public complaint record: consumers have complained about it 308 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Financial Assistance legit? for the signals, red flags and how to protect yourself.
Are complaints about Financial Assistance going up or down?
Down. There were 44 complaints in the last 12 months against 61 in the 12 before (-28%). See every month.
How do I file a complaint against Financial Assistance?
Complain to Financial Assistance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Financial Assistance complaints come from?
Most come from Washington (71), Nevada (46), Texas (22). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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