Case file
Mortgages
Complaint 18446627 Community Loan Servicing
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 3, 2026Complaint received
- Apr 14, 2026Sent to Community Loan Servicing (101 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Community Loan Servicing complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MO | Explained | Yes |
| Jun 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | Explained | Yes |
| May 19, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MO | Explained | Yes |
| Apr 10, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | PA | Explained | Yes |
| Jan 29, 2026 | Mortgages | Trouble during payment processPayment process | OH | Explained | Yes |
| Jan 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MO | Explained | Yes |
| Jan 7, 2026 | Mortgages | Trouble during payment processPaying off the loan | IL | Explained | Yes |
| Nov 26, 2025 | Mortgages | Trouble during payment processPaying off the loan | FL | Explained | Yes |
| Nov 10, 2025 | Mortgages | Trouble during payment processPaying off the loan | FL | Explained | Yes |
| Nov 3, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MO | Explained | Yes |
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