Mortgage company · complaint record
Community Loan Servicing complaints
Filed under Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)
Consumers have filed 4,031 complaints about Community Loan Servicing since 2012, 18 of them in the last 12 months (-53% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4,031
- Last 12 months
- 18
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #93 of 595
Since January 2012
-53% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 25, 2026
Most complained-about mortgage lenders & servicers
Community Loan Servicing complaints by month
The busiest month was March 2017 (75 complaints). Complaints in the last 12 months are down 53% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Community Loan Servicing answered all time
- Closed with monetary relief10%
- Closed with non-monetary relief120.3%
- Closed with explanation3,95098%
- Closed681.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Community Loan Servicing complaints are about
Top Community Loan Servicing problems
Where Community Loan Servicing complaints come from
Most complaints: California (767), Florida (502), New York (294), Georgia (238), New Jersey (236).
Community Loan Servicing compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Community Loan ServicingMortgages | - | 18 | - |
Compare side by side: Community Loan Servicing vs Midwest Loan Services · Community Loan Servicing vs Truhome Solutions · Community Loan Servicing vs NEXA Mortgage · Community Loan Servicing vs Hilltop
What people say about Community Loan Servicing
All experiencesNo experiences with Community Loan Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Community Loan Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 25, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 19, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 14, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| May 11, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| May 9, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| May 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 21, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 10, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 2, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Mar 18, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
Questions about Community Loan Servicing
How many complaints does Community Loan Servicing have?
Community Loan Servicing has 4,031 complaints on record since January 2012, including 18 in the last 12 months and 0 in the last 30 days. That makes it number 1,136 of every company by complaints this year.
Does Community Loan Servicing respond to complaints?
Yes. Community Loan Servicing answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Community Loan Servicing?
The most common problems are trouble during payment process (793), struggling to pay mortgage (831), incorrect information on your report (150).
Is Community Loan Servicing legit?
Community Loan Servicing is a real company with a public complaint record: consumers have complained about it 4,031 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Community Loan Servicing legit? for the signals, red flags and how to protect yourself.
Are complaints about Community Loan Servicing going up or down?
Down. There were 18 complaints in the last 12 months against 38 in the 12 before (-53%). See every month.
How do I file a complaint against Community Loan Servicing?
Complain to Community Loan Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Community Loan Servicing complaints come from?
Most come from California (767), Florida (502), New York (294). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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