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Credit reporting

Complaint 18482373 Google Compare Credit Cards

Explained
Product
Credit reporting or other personal consumer reports · Other personal consumer report
Detail
Difficulty submitting a dispute or getting information about a dispute over the phone
From
Nevada 89122
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 5, 2026Complaint received
  2. Jan 5, 2026Sent to Google Compare Credit Cards
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Google Compare Credit Cards complaints about problem with a company's investigation into an existing issue

ReceivedAboutIssueStateAnswerOn time
Sep 14, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 days-ExplainedYes
Jul 7, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysNVExplainedYes
Mar 14, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 days-ExplainedYes
Feb 1, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your report-ExplainedYes
Jan 22, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your report-ExplainedYes
Sep 30, 2025Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysAZExplainedYes
May 30, 2025Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneFLExplainedYes
May 12, 2025Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneCAExplainedYes
Apr 9, 2025Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsWAExplainedYes
Oct 30, 2024Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 days-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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