Complaint 18533243 Concord Servicing

Explained

Company: Concord Servicing
Product: Mortgage · Other type of mortgage
Issue: Credit monitoring or identity theft protection services
Detail: Didn't receive services that were advertised
From: California 92108
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Nov 29, 2025Complaint received
May 13, 2026Sent to Concord Servicing (165 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Concord Servicing complaints about credit monitoring or identity theft protection services

Received	About	Issue	State	Answer	On time
Feb 16, 2025	Credit reporting	Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works