Case file
Credit cards
Complaint 18581090 TomoCredit
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 8, 2026Complaint received
- Jan 9, 2026Sent to TomoCredit (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More TomoCredit complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 31, 2026 | Credit cards | Closing your accountCan't close your account | TX | Explained | Yes |
| Aug 30, 2026 | Credit cards | Closing your accountCan't close your account | IN | Explained | Yes |
| Aug 26, 2026 | Credit cards | Closing your accountCan't close your account | UT | Explained | No |
| Aug 5, 2026 | Credit cards | Closing your accountCan't close your account | AZ | Explained | Yes |
| May 7, 2026 | Credit cards | Closing your accountCan't close your account | CA | Explained | Yes |
| Feb 12, 2026 | Credit cards | Closing your accountCan't close your account | HI | Explained | Yes |
| Feb 3, 2026 | Credit cards | Closing your accountCan't close your account | WA | Explained | Yes |
| Jan 11, 2026 | Credit cards | Closing your accountCan't close your account | OR | Explained | Yes |
| Dec 15, 2025 | Credit cards | Closing your accountCan't close your account | MA | Explained | Yes |
| Nov 11, 2025 | Credit cards | Closing your accountCan't close your account | CA | Explained | Yes |
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