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Case file

Mortgages

Complaint 18682146 Enterprise Financial Services

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Changes in loan terms during the application process
From
Missouri 63028
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 12, 2026Complaint received
  2. May 14, 2026Sent to Enterprise Financial Services (122 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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