Bank · complaint record
Enterprise Financial Services complaints
Filed under ENTERPRISE FINANCIAL SERVICES CORP
Consumers have filed 25 complaints about Enterprise Financial Services since 2022, 5 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 25
- Last 12 months
- 5
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #144 of 188
Since August 2022
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Jun 19, 2026
Most complained-about banks & credit unions
Enterprise Financial Services complaints by month
The busiest month was August 2022 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Enterprise Financial Services answered all time
- Closed with explanation25100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Enterprise Financial Services complaints are about
Top Enterprise Financial Services problems
Inside "Managing an account"
- Deposits and withdrawals 5
- Problem using a debit or ATM card 4
- Funds not handled or disbursed as instructed 3
- Banking errors 2
- Problem making or receiving payments 2
- Fee problem 1
Where Enterprise Financial Services complaints come from
Most complaints: Missouri (9), New Mexico (3), Kansas (3), Wisconsin (2), Arizona (1).
Enterprise Financial Services compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Enterprise Financial ServicesBank accounts | - | 5 | - |
Compare side by side: Enterprise Financial Services vs Bancfirst · Enterprise Financial Services vs Banner · Enterprise Financial Services vs Customers Bancorp · Enterprise Financial Services vs RBC Bank
What people say about Enterprise Financial Services
All experiencesNo experiences with Enterprise Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Enterprise Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 19, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Jun 15, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| May 12, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 12, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Dec 3, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Oct 9, 2025 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Oct 3, 2025 | Bank accounts | Managing an accountFee problem | Explained |
| Oct 2, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 29, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Aug 29, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Mar 25, 2025 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Mar 24, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
Questions about Enterprise Financial Services
How many complaints does Enterprise Financial Services have?
Enterprise Financial Services has 25 complaints on record since August 2022, including 5 in the last 12 months and 0 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does Enterprise Financial Services respond to complaints?
Yes. Enterprise Financial Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Enterprise Financial Services?
The most common problems are managing an account (18), applying for a mortgage or refinancing an existing mortgage (1), problem caused by your funds being low (1).
Is Enterprise Financial Services legit?
Enterprise Financial Services is a real company with a public complaint record: consumers have complained about it 25 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Enterprise Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Enterprise Financial Services?
Complain to Enterprise Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Enterprise Financial Services complaints come from?
Most come from Missouri (9), New Mexico (3), Kansas (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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