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Student loans

Complaint 18790464 SoFi

Explained
Company
SoFi
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
Minnesota 551XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 16, 2026Complaint received
  2. Jan 16, 2026Sent to SoFi
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SoFi complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Student loansDealing with your lender or servicerProblem with customer serviceCAFixedYes
Oct 28, 2026Student loansDealing with your lender or servicerProblem with customer serviceUTExplainedYes
Oct 24, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYExplainedYes
Oct 19, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledOHExplainedYes
Oct 15, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledINExplainedYes
Oct 14, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCAExplainedYes
Oct 6, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTNExplainedYes
Oct 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXMoney backYes
Sep 30, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNJExplainedYes
Sep 29, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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