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Case file

Money transfers & apps

Complaint 18815246 MoneyGram

Explained
Company
MoneyGram
Product
Money transfer, virtual currency, or money service · International money transfer
From
Delaware 198XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 18, 2026Complaint received
  2. Jan 18, 2026Sent to MoneyGram
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More MoneyGram complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 4, 2026Money transfers & appsUnexpected or other feesPAMoney backYes
Mar 17, 2026Money transfers & appsUnexpected or other feesNJExplainedYes
Dec 20, 2025Money transfers & appsUnexpected or other feesTXExplainedYes
Mar 17, 2025Money transfers & appsUnexpected or other feesNYExplainedYes
Nov 7, 2024Money transfers & appsUnexpected or other feesHIExplainedYes
Sep 28, 2024Money transfers & appsUnexpected or other feesNJMoney backYes
Jul 29, 2024Money transfers & appsUnexpected or other feesCAExplainedYes
Feb 27, 2024Money transfers & appsUnexpected or other feesGAExplainedYes
Jun 8, 2023Money transfers & appsUnexpected or other feesNYExplainedYes
Feb 11, 2023Money transfers & appsUnexpected or other feesNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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