Case file
Bank accounts
Complaint 18954772 HSBC
Explained- Product
- Checking or savings account · Checking account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 23, 2026Complaint received
- Jan 23, 2026Sent to HSBC
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More HSBC complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | TX | In progress | Yes |
| Sep 2, 2026 | Bank accounts | Opening an accountConfusing or missing disclosures | NJ | Explained | Yes |
| Aug 31, 2026 | Bank accounts | Opening an accountUnable to open an account | NV | Explained | Yes |
| Aug 12, 2026 | Bank accounts | Opening an accountUnable to open an account | TX | Explained | Yes |
| Jul 7, 2026 | Bank accounts | Opening an accountUnable to open an account | TX | Explained | Yes |
| Jul 5, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | NY | Explained | Yes |
| Jun 26, 2026 | Bank accounts | Opening an accountUnable to open an account | NY | Explained | Yes |
| Jun 20, 2026 | Bank accounts | Opening an accountConfusing or missing disclosures | NJ | Explained | Yes |
| Jun 19, 2026 | Bank accounts | Opening an accountUnable to open an account | NY | Explained | Yes |
| Jun 7, 2026 | Bank accounts | Opening an accountUnable to open an account | CA | Explained | Yes |
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