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Case file

Mortgages

Complaint 18976836 Casa Finance

Explained
Product
Mortgage · VA mortgage
Detail
Fees or costs during the application process
From
Utah 84065
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Jan 24, 2026Complaint received
  2. May 13, 2026Sent to Casa Finance (109 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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