Mortgage company · complaint record
Casa Finance complaints
Filed under Casa Finance, LLC
Consumers have filed 1 complaint about Casa Finance since 2026, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since January 2026
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 24, 2026
Most complained-about mortgage lenders & servicers
Casa Finance complaints by month
The busiest month was January 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Casa Finance answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Casa Finance problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Fees or costs during the application process 1
Casa Finance compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Casa FinanceMortgages | - | 1 | - |
Compare side by side: Casa Finance vs Midwest Loan Services · Casa Finance vs Truhome Solutions · Casa Finance vs NEXA Mortgage · Casa Finance vs Hilltop
What people say about Casa Finance
All experiencesNo experiences with Casa Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Casa Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
Questions about Casa Finance
How many complaints does Casa Finance have?
Casa Finance has 1 complaint on record since January 2026, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Casa Finance respond to complaints?
Yes. Casa Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Casa Finance?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Casa Finance legit?
Casa Finance is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Casa Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Casa Finance?
Complain to Casa Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Casa Finance complaints come from?
Most come from Utah (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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