Case file
Credit cards
Complaint 19037786 BMO Bank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't use card to make purchases
- From
- -
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 27, 2026Complaint received
- Jan 27, 2026Sent to BMO Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BMO Bank complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 5, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | CO | Explained | Yes |
| Sep 1, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | GA | Explained | Yes |
| Aug 20, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | CA | Explained | Yes |
| May 20, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | MD | Explained | Yes |
| May 5, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | CA | Explained | Yes |
| Apr 16, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | FL | Explained | Yes |
| Apr 8, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | FL | Explained | Yes |
| Jan 27, 2026 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | AZ | Explained | Yes |
| Jan 19, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | IL | Explained | Yes |
| Jan 14, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | CA | Fixed | Yes |
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