Complaint 19161498 USAA

Explained

Company: USAA
Product: Money transfer, virtual currency, or money service · Mobile or digital wallet
Issue: Fraud or scam
From: Texas 77301
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jan 31, 2026Complaint received
Feb 1, 2026Sent to USAA (1 day later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about fraud or scam

Received	About	Issue	State	Answer	On time
Oct 22, 2026	Money transfers & apps	Fraud or scam	FL	Explained	Yes
Oct 14, 2026	Money transfers & apps	Fraud or scam	MI	Explained	Yes
Oct 9, 2026	Money transfers & apps	Fraud or scam	FL	Explained	Yes
Sep 30, 2026	Money transfers & apps	Fraud or scam	LA	Explained	Yes
Sep 29, 2026	Money transfers & apps	Fraud or scam	FL	Explained	Yes
Sep 23, 2026	Money transfers & apps	Fraud or scam	FL	Explained	Yes
Sep 21, 2026	Money transfers & apps	Fraud or scam	TX	Explained	Yes
Sep 11, 2026	Money transfers & apps	Fraud or scam	IL	Explained	Yes
Sep 2, 2026	Money transfers & apps	Fraud or scam	NY	Explained	Yes
Sep 1, 2026	Money transfers & apps	Fraud or scam	TX	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works