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Case file

Prepaid & gift cards

Complaint 19212529 Fcti

Explained
Company
Fcti
Product
Prepaid card · Government benefit card
Detail
Card company isn't resolving a dispute about a purchase or transfer
From
New Jersey 070XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 3, 2026Complaint received
  2. May 12, 2026Sent to Fcti (98 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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