Bank · complaint record
Fcti complaints
Filed under FCTI, Inc.
Consumers have filed 5 complaints about Fcti since 2025, 5 of them in the last 12 months. It answered 100% on time and closed 40% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 5
- Answered on time
- 100%
- Closed with relief
- 40%
- Last 30 days
- 0
- Rank
- #144 of 188
Since December 2025
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Jul 10, 2026
Most complained-about banks & credit unions
Fcti complaints by month
The busiest month was December 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Fcti answered all time
- Closed with monetary relief240%
- Closed with explanation360%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Fcti complaints are about
Top Fcti problems
Inside "Managing an account"
- Problem using a debit or ATM card 2
Where Fcti complaints come from
Most complaints: California (1), Massachusetts (1), Maryland (1), New Jersey (1), Nevada (1).
Fcti compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | FctiBank accounts | - | 5 | - |
Compare side by side: Fcti vs Bancfirst · Fcti vs Banner · Fcti vs Customers Bancorp · Fcti vs RBC Bank
What people say about Fcti
All experiencesNo experiences with Fcti yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Fcti complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 10, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Jun 7, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Feb 3, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jan 12, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| Dec 19, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
Questions about Fcti
How many complaints does Fcti have?
Fcti has 5 complaints on record since December 2025, including 5 in the last 12 months and 0 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does Fcti respond to complaints?
Yes. Fcti answered 100% of its complaints on time (within 15 days) and closed 40% with relief - money back or a fix; 40% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Fcti?
The most common problems are managing an account (2), problem with a purchase or transfer (1), fees or interest (1).
Is Fcti legit?
Fcti is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Fcti legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Fcti?
Complain to Fcti in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Fcti complaints come from?
Most come from California (1), Massachusetts (1), Maryland (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Fcti
No comments yet. Start the conversation - questions are welcome too.