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Credit cards

Complaint 19238148 SoFi

Explained
Company
SoFi
Product
Credit card · General-purpose credit card or charge card
Detail
Problem lowering your monthly payments
From
Connecticut 06095
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 4, 2026Complaint received
  2. Feb 4, 2026Sent to SoFi
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SoFi complaints about struggling to pay your bill

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipSDExplainedYes
Oct 6, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipMIMoney backYes
Aug 19, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipIAExplainedYes
Jul 20, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipAZExplainedYes
Sep 4, 2025Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipNYExplainedYes
Aug 20, 2025Credit cardsStruggling to pay your billFiled for bankruptcyAZExplainedYes
Jan 22, 2025Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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