Complaint 19363956 Credit Sesame

Company

Credit Sesame

Product

Checking or savings account · Savings account

Issue

Closing an account

Detail

Funds not received from closed account

From

Texas 781XX

Filed by

Web

Company's answer

Closed with explanation

On time

Yes, within 15 days

Public statement

Company has responded to the consumer and the CFPB and chooses not to provide a public response

1. Feb 9, 2026Complaint received
2. Feb 18, 2026Sent to Credit Sesame (9 days later)
3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.