Case file
Prepaid & gift cards
Complaint 19385641 Netspend
Explained- Product
- Prepaid card · Government benefit card
- Detail
- Overdraft charges
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 10, 2026Complaint received
- Feb 10, 2026Sent to Netspend
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Netspend complaints about problem with overdraft
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 17, 2026 | Prepaid & gift cards | Problem with overdraftOverdraft charges | DC | Explained | Yes |
| Sep 23, 2026 | Prepaid & gift cards | Problem with overdraftOverdraft charges | TN | Explained | Yes |
| Oct 4, 2025 | Prepaid & gift cards | Problem with overdraftOverdraft charges | FL | Explained | Yes |
| Jun 2, 2025 | Prepaid & gift cards | Problem with overdraftOverdraft charges | WA | Explained | Yes |
| May 12, 2025 | Prepaid & gift cards | Problem with overdraftOverdraft charges | NM | Explained | Yes |
| May 8, 2025 | Prepaid & gift cards | Problem with overdraftOverdraft charges | TX | Explained | Yes |
| Dec 23, 2024 | Prepaid & gift cards | Problem with overdraftOverdraft charges | MI | Explained | Yes |
| Dec 12, 2024 | Prepaid & gift cards | Problem with overdraftOverdraft charges | NV | Explained | Yes |
| Oct 31, 2024 | Prepaid & gift cards | Problem with overdraftOverdraft charges | TN | Explained | Yes |
| Jul 9, 2024 | Prepaid & gift cards | Problem with overdraftOverdraft charges | AL | Explained | Yes |
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