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Case file

Mortgages

Complaint 19425120 First Financial Bankshares

Explained
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
Texas 76023
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 11, 2026Complaint received
  2. Feb 11, 2026Sent to First Financial Bankshares
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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