Case file
Credit reporting
Complaint 19469171 SoFi
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Investigation took more than 30 days
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 13, 2026Complaint received
- Feb 13, 2026Sent to SoFi
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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| Sep 1, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | CA | Explained | Yes |
| Sep 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | GA | Explained | Yes |
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