Case file
Mortgages
Complaint 19480311 Banner
Explained- Company
- Banner
- Product
- Mortgage · Conventional home mortgage
- Detail
- Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu
- From
- California 94965
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 13, 2026Complaint received
- Feb 13, 2026Sent to Banner
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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