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Complaint log

Banner complaint log

The newest complaints about Banner, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 15, 2026Bank accountsProblem caused by your funds being lowLate or other feesORExplainedYes
Oct 8, 2026Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsORExplainedYes
Sep 8, 2026Bank accountsManaging an accountProblem using a debit or ATM cardWAExplainedYes
Sep 2, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedCAExplainedYes
Aug 25, 2026Bank accountsManaging an accountDeposits and withdrawalsORExplainedYes
Jul 28, 2026Bank accountsManaging an accountProblem accessing accountCAExplainedYes
Jul 20, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedIDExplainedYes
Jul 9, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWAExplainedYes
Jun 4, 2026Money transfers & appsFraud or scamWAExplainedYes
May 9, 2026Bank accountsManaging an accountDeposits and withdrawalsIDExplainedYes
Apr 28, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Apr 16, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeORExplainedYes
Apr 13, 2026Student loansImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Apr 8, 2026Bank accountsManaging an accountFee problemORExplainedYes
Apr 7, 2026MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeCAExplainedYes
Apr 3, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingWAExplainedYes
Apr 2, 2026Credit cardsGetting a credit cardApplication deniedCAExplainedYes
Mar 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedIDExplainedYes
Mar 8, 2026Bank accountsManaging an accountDeposits and withdrawalsWAExplainedYes
Mar 2, 2026Bank accountsManaging an accountDeposits and withdrawalsORExplainedYes
Feb 13, 2026Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Feb 13, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Feb 6, 2026MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Jan 13, 2026MortgagesClosing on a mortgageFees or costs after closingWAExplainedYes
Jan 8, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesWAExplainedYes
Jan 6, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeWAExplainedYes
Jan 5, 2026Bank accountsManaging an accountProblem using a debit or ATM cardWAExplainedYes
Dec 9, 2025Money transfers & appsOther transaction problemWAExplainedYes
Nov 2, 2025Bank accountsManaging an accountBanking errorsORExplainedYes
Oct 31, 2025Bank accountsManaging an accountProblem making or receiving paymentsVAExplainedYes
Sep 29, 2025Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Sep 20, 2025Credit reportingProblem with fraud alerts or security freezesWAExplainedNo
Sep 14, 2025Bank accountsOpening an accountUnable to open an accountWAExplainedYes
Aug 21, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedWAExplainedYes
Aug 5, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountORExplainedYes
Aug 3, 2025Bank accountsManaging an accountDeposits and withdrawalsWAExplainedYes
Jul 31, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedWAExplainedYes
Jul 26, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesWAExplainedYes
Jul 10, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftWAExplainedYes
May 16, 2025Bank accountsManaging an accountProblem accessing accountWAExplainedYes
May 15, 2025Credit reportingIncorrect information on your reportAccount status incorrectWAExplainedYes
Apr 26, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletORExplainedYes
Apr 13, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Feb 1, 2025Bank accountsManaging an accountDeposits and withdrawalsWAExplainedYes
Jan 20, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedWAExplainedYes
Dec 30, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedWYExplainedYes
Dec 9, 2024Bank accountsClosing an accountCan't close your accountCAExplainedYes
Nov 24, 2024Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Nov 13, 2024Bank accountsManaging an accountBanking errorsCAExplainedYes
Oct 11, 2024MortgagesTrouble during payment processFees chargedORMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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