Case file
Money transfers & apps
Complaint 19491420 American Express
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 13, 2026Complaint received
- Feb 13, 2026Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 30, 2026 | Money transfers & apps | Other transaction problem | NJ | Explained | Yes |
| Sep 8, 2026 | Money transfers & apps | Other transaction problem | NJ | Explained | Yes |
| Sep 8, 2026 | Money transfers & apps | Other transaction problem | NJ | Explained | Yes |
| Aug 18, 2026 | Money transfers & apps | Other transaction problem | TX | Explained | Yes |
| May 14, 2026 | Money transfers & apps | Other transaction problem | MN | Explained | Yes |
| May 1, 2026 | Crypto | Other transaction problem | FL | Explained | Yes |
| Apr 7, 2026 | Money transfers & apps | Other transaction problem | NY | Explained | Yes |
| Mar 20, 2026 | Money transfers & apps | Other transaction problem | AL | Explained | Yes |
| Mar 4, 2026 | Crypto | Other transaction problem | IL | Explained | Yes |
| Feb 26, 2026 | Money transfers & apps | Other transaction problem | - | Explained | Yes |
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