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Debt collection

Complaint 19494219 Shellpoint Mortgage Servicing

Explained
Product
Debt collection · Mortgage debt
Detail
Debt is not yours
From
Georgia 30316
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 13, 2026Complaint received
  2. Feb 18, 2026Sent to Shellpoint Mortgage Servicing (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about attempts to collect debt not owed

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedNYNo timely replyNo
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Oct 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Oct 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Oct 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Oct 13, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Oct 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedNo
Oct 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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